Today was my second time there. Very cool place. Mathew was great. They get you in right on time. Ask you if you want coffee, water, etc when you walk in the door. When you fill out your questionnaire, their attention to detail is excellent with what you wrote down about your hair, skin, style, products, past haircuts, etc. They explain all the products that they are using on you and what they recommend for your hair and style. great value for services they provide especially for being downtown. Definitely recommend checking this place out if you haven’t